//Successful launch of electronic Customs Management System
digital economy

Successful launch of electronic Customs Management System

Webb Fontaine Awarded ‘Certificate of Appreciation’ by Ethiopian Customs Commission for Successful Launch of Electronic Customs Management SystemThe project titled “Implementation of an Electronic Customs Management System (eCMS)” was funded by the European Union which was also providing infrastructure

Webb Fontaine was officially recognised for its support to the Ethiopian Customs Commission (ECC) in its effort of digitalising its border and trade management systems.

Webb Fontaine, the leading provider of solutions for trade facilitation powered by the latest technologies, including Artificial Intelligence, won a tender in 2015 for the implementation of its Customs System as part of a vast reform program initiated by the Ethiopian Customs Commission.

Today, the system is operational in 27 Customs offices of the country and automates the transit operations across 14 corridors; to date, the system has considerably decreased clearance time and has enhanced transparency and control.

Webb Fontaine’s systems have also contributed to an increase in Government revenue by a minimum of 25% since the phasing out of the legacy system Asycuda two years ago; since then, a total of USD 4.4.b in duties, taxes and associated trade and border fees have been generated through the system.

Following this successful roll out, Webb Fontaine was therefore awarded the prestigious ‘Certificate of Appreciation’ in recognition of its contribution in digitalising the country’s Customs services.

In addition, the latest achievements associated with the integration of specific system physical distancing features has grandly assisted ECC in fighting against the spread of COVID-19.

The project

Webb Fontaine’s team of international experts and technicians were on the ground for 3 years in Ethiopia to assist ECC staff with the deployment of Webb Fontaine’s eCMS that was designed and customized for this project and rolled out across all operational ECC stations in Ethiopia. it is also available online for all trade users (carriers, declarants, companies, etc.)

The fully paperless e-system caters for social distancing rules without hindering the capacity of customs officers to assess and access submitted documents. In addition, ECC removed the need for physical submission of documents by adopting Webb Fontaine’s facevet Officer Desk module, allowing full digitalisation of documents.

Customs administrations of Djibouti and Ethiopia are currently exchanging more than a thousand of transit forms daily, which are directly integrated in their respective Customs system, allowing readily paperless monitoring of transit, both by road and train.

The design, introduction and implementation of Webb Fontaine’s eCMS has brought about a wide range of improvements to the way EEC performs daily tasks. Among which:

  • Cross-border exchange of information to facilitate transit operations with Djibouti
  • Fully transparent and electronic tracking of transit movements across the country
  • Advanced risk management techniques
  • Automated controls on import and exports
  • Electronic manifest processing at the airport
  • Comprehensive Valuation system
  • Reporting mechanisms
  • Partial release/exit of goods
  • Digital submission and verification of documents
  • eCustoms processes with no physical interaction between traders and officers