tech + telecom highlights
C Comba’s industry-leading RRH, base station antennas products and services, combined with Parallel Wireless world’s first 2G/3G/4G/5G software, advance Open RAN with lowest TCO for MNOs globally Parallel Wireless, Inc., and Comba Telecom Systems Holdings Limited jointly announced…
WhatsApp Business API added to Freshworks Omniroute™, its patent-pending routing technology, allowing businesses to easily manage WhatsApp inquiries Freshworks, a global leader in customer engagement software, has integrated its customer engagement suite with the WhatsApp…
- Freshworks, unveiled Omniroute™, a new, load balancing engine for multi-channel customer inquiries today. Built into Freshdesk, Freshworks' helpdesk software, this patent-pending technology provides customer service agents with a unified view of customer inquiries regardless of channel…